Skills, talent and productivity: The growth challenge facing employers

The biggest barrier to growth for many organisations is no longer access to capital, technology or markets. It is access to skilled people.

A blog by London South Bank University Croydon

Across London and the South East, employers are competing for talent while managing rising costs, changing technologies and increasing pressure to improve productivity. At the same time, skills requirements are evolving faster than many organisations can recruit for them.

The question facing employers is not whether they need to invest in skills. It is whether they can afford not to.

For too long, workforce development has been viewed as a training issue. The most successful organisations see it differently. They view skills, talent and workforce capability as strategic assets that directly influence productivity, competitiveness and growth.

This is where employer-led workforce development becomes critical.

The benefits for employers are tangible.

Workforce development can strengthen retention, reduce recruitment pressures, improve leadership capability, accelerate digital adoption and increase organisational resilience. Most importantly, it helps businesses develop the capability required to achieve their growth ambitions.

For Croydon employers, there is also a significant opportunity to leverage government-backed investment in skills.

Many organisations are not fully utilising available support, including apprenticeship funding, levy transfers and other workforce development initiatives. These mechanisms can substantially reduce the cost of training and development while enabling employers to build future skills capacity.

The organisations achieving the greatest impact are not treating these programmes as funding opportunities. They are using them as part of a wider workforce strategy aligned to business objectives, succession planning and long-term growth.

The benefits extend beyond individual organisations.

When employers, education providers and local partners work together, the result is stronger talent pipelines, increased social mobility, improved productivity and a more resilient local economy. For Croydon and South London, that means creating opportunities for residents while supporting sustainable business growth.

At LSBU Group, we work with employers to develop workforce solutions that respond to real business challenges. As London’s first integrated education group, bringing together London South Bank University, South Bank Colleges and South Bank Academies, we are uniquely positioned to support talent development from school through to professional practice.

Rather than offering isolated programmes, we help employers build workforce strategies that can combine apprenticeships, leadership development, technical training, professional development, recruitment support and progression pathways through a single partnership.

The importance of LSBU Group’s approach is reflected in employer engagement:

  • Partnerships with more than 1,687 employers
  • 6,789 apprenticeship starts since 2016
  • More than 3,600 apprentices on programme (levels 2 to level 7)
  • Delivery across priority sectors including construction, engineering, healthcare, digital, AI, business, leadership and education
  • LSBU recognised as Best University for Apprenticeships in both 2024 and 2025

The reality is simple. The organisations that thrive over the next decade will not necessarily be those with the largest budgets. They will be those that develop, attract and retain the skills needed to adapt and grow.

Many leading employers are already acting. They are investing in leadership capability, embracing new technologies, building progression pathways and making full use of available skills funding to future-proof their workforce.

Those that delay risk finding themselves competing for an increasingly scarce talent pool while their competitors build capability from within.

The opportunity for Croydon employers is clear: use the funding, partnerships and talent resources already available to build the workforce your organisation will need in three, five and ten years’ time.

If workforce capability is one of the biggest determinants of future business success, the question is not whether you should invest in skills. The question is whether your organisation is investing quickly enough?

Future-proof your workforce

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